Posted by Sophie T on 13 May 2015 04:03 PM
Please use the following link to check if your voucher is valid in our system - http://www.photobookshop.com.au/customer/voucherchecker
Please ensure you are entering your voucher number with any symbols and no spaces. The voucher code is found in the PDF file sent when the voucher is purchased.
If you cannot find your voucher please let us know and we can resend it to you. If you have purchased a voucher from a third party company and have misplaced it, you will need to contact that company. Unfortunately we don't have these voucher codes until they are redeemed by you.
If your voucher has expired, you can extend it by using this link - http://www.photobookshop.com.au/voucherconvert/voucherextension
If this still doesn't work, email your voucher number and a screen shot through to our friendly Customer Support team and we will look into it for you.